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Grayhawk Community Association

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1. What is a "management company," what do they do, and how do I reach them?

A management company is contracted by the Board of Directors to provide such services as: collection of assessments, supervision of subcontractors, obtaining bids for subcontracted services, providing financial statements and collection reports, as well as a general clearing house for problem solving, communications with homeowners and the Board of Directors, and to serve in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company staff for for the Grayhawk Community Association and Retreat Village Association, CCMC, may be reached online through the Management Office page. 

Condominium and townhomes have sub-associations, and their management companies can be reached online through the sub-association contacts page. 

2. What is a community association?

It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: 

• Articles of Incorporation
• Bylaws
• Covenants, Conditions and Restrictions

The governing legal documents for the association may be viewed online within the Resource Center page of this site. The corporation is financially supported by all members of the homeowners association. Membership is both automatic and mandatory.

3. What are the CC&Rs?

The Covenants, Conditions and Restrictions (CC&Rs) are the governing legal documents that set up the guidelines for the operation of the planned community as a non-profit corporation. The CC&Rs were recorded with the County recorder's office of the County in which the property is located and are included in the title to your property. Failure to abide by the CC&Rs may result in a fine to a homeowner by the Association. View the governing legal documents for the association (PDF).

4. What are the bylaws?

The bylaws are the guidelines for the operation of the non-profit corporation. The bylaws define the duties of the various offices of the Board of Directors, the terms of the Directors, the membership's voting rights, required meetings and notices of meetings, and the principal office of the Association, as well as other specific items that are necessary to run the Association as a business. The bylaws for the association may be viewed online within the Resource Center page of this site.

5. What is the Board of Directors?

The Grayhawk Community Association is a corporation and therefore a governing body that is required to oversee its business. The Board of Directors is elected by the homeowners, or as otherwise specified in the bylaws. The limitation and restrictions of the powers of the Board of Directors is outlined in the Association governing documents found within the Resource Center page of this site.

6. Are there any other rules?

Most associations have developed Rules and Regulations as provided for in the CC&R's and adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets and pool use hours, etc. In addition, the association has adopted Architectural Guidelines with procedures for submitting requests to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes or extensive interior changes and additions. 

These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners, and hopefully protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change without written approval from the Architectural Committee, as applicable, you will be required to remove or correct the alteration and/or be fined for the violation. For more information about this topic view the Resource Center page.

7. If a neighbor is in a violation of the policies and guidelines, what can I do?

If residents cannot resolve a situation between themselves, then turn to your association. Should you have a situation that does not appear to be resolved through neighborly means, and you are willing to actively participate in the enforcement provided by the policies and guidelines, you may complete a Covenant Violation form online. If the situation is deemed in violation of the policies and guidelines, the Board of Directors will institute the enforcement policy. Your continued assistance may be required.

8. Are Board Meetings open to all residents? If so, where and when are they held?

Yes. Notice of the time and place of any regular board meeting will be noted in the Grayhawk Flight community publication or accessed online from the calendar.

9. If I want to serve on a committee, how I can get involved?

If you are interested in volunteering, please fill out the online volunteer form found in the Resource Center page of this site.

10. What is my assessment?

The assessment is the periodic amount due from each homeowner to cover the operating expenses of the common area and provide for reserve funds for replacement of common facilities in future years. Your assessments are billed quarterly and are due on the first day of the first month of the quarter (January 1, April 1, July 1, and October 1). Statements will be sent for assessments as a reminder of the amount due.

11. How is the amount of my assessment determined?

The community's Declaration requires an initial budget from the developer for the community. This budget is set upon specific guidelines for utilities, landscaping, administration, etc. Reserve funds are monies set aside for future expenses due to the life expectancy of certain items: lighting, street resurfacing, pool equipment, etc. These amounts are then divided by the number of units built in a given phase of the development. Subsequent budgets are developed by the Board of Directors and adjusted periodically to meet anticipated expenses.

12. Will my assessment go up?

There is no concrete answer to this. Typically the Covenants, Conditions and Restrictions (CC&Rs) provides for annual increases, but not to exceed 10% per year without the vote of the membership. The Board of Directors may approve an increased budget, increasing your assessment up to this percentage in order to cover increased costs of operating and maintaining the common area and sufficient reserve funds.

13. What happens if I don't pay my assessment?

The maintenance and management services incurred by the Association are dependent upon timely receipt of the assessments due from each homeowner. Late payments will result in a late charge as assessments are due on the first day of the first month of the quarter. In addition, the Covenants, Conditions and Restrictions (CC&Rs) allows the Association to charge late charges and interest and proceed with a lien on your property, or foreclosure proceeding for nonpayment of assessments.

14. Where do I go for a pool key?

Pools keys for non-condominium pools may be picked up at the front desk of the Grayhawk Community Association Office. Condominium pool keys must be obtained through the sub-association management company.

15. Where do I go for a mailbox key?

Please contact the post office located at:
7339 E Williams Drive
Scottsdale, AZ 85255
Phone: 480-513-2935

16. How do I report a street light that is out?

Visit APS and fill out the form provided. You will need the address that is closest to the burnt out light, the number of the light located on the pole and the major cross streets closest to the light.

17. What days are my trash and recycle cans picked up?

Pink cans containing recycling are picked up on Tuesdays. Black cans containing trash are picked up on Thursdays. Cans should be placed and returned in a timely manner.

18. How do I contact roving patrol?

Please contact the guardhouse at either Talon 480-502-7685 or Raptor 480-502-5078 so that they may radio dispatch patrol.

19. How do I get my transponder installed or replaced?

Transponders are installed or replaced at the Grayhawk Office at 7940 W Thompson Peak Parkway, Suite 102, on Mondays from 8 a.m. to 9 a.m., Tuesdays from 2 p.m. to 3 p.m., Wednesdays from 9 a.m. to 10 a.m., Thursdays from 12 p.m. to 1 p.m. and Fridays from 8 a.m. to 9 a.m. Each household may have up to four transponders with the first two being free of charge and the third and fourth device at a cost of $40 each. 

Replacement transponders due to windshield replacement, a new car, etc. carry a $15 fee. You may be with credit card, cash, check or by charging the association account. No appointment is necessary but you must have the car with you to have the transponder installed.

20. What do I do if I see criminal activity or vandalism?

Please contact the Scottsdale police at 480-312-5000 or 911 if it is an emergency. The roving patrol only has the authority to observe and report to the police.

21. What is happening with the Cox Communications bulk contract?

As of December 31, 2011 the Grayhawk Community Association will no longer have a bulk contract with Cox Communications. Beginning in January 2012, the $388 that is now included in your assessment annually will be removed and you will be responsible for finding your own television service provider.

22. When is the Board of Directors elected?

The GCA and RVA Board of Directors is elected each year at the Annual Meeting in March.

23. What is the community enhancement fee?

The community enhancement fee is charged upon the sale of a home and the fee goes into the community enhancement fund, which is used for future projects within the community. The current community enhancement fee is 1/2 of 1% of the sales price of the home for the GCA and 3/8 of 1% of the sales price of the home for the RVA (if the property is in the Retreat Village).